2-7-2 Nishi-Shinjuku, Tokyo, Japan 160

Sanitation Procedures

• Free face masks

• Hand sanitizer in guest accommodation and key areas

• Body thermometer available

• Staff trained in safety protocol

• Protective screen or physical barriers in appropriate areas

• Physical/social distancing guidelines

• Daily disinfection

• Professional cleaning services

Food & Drinks

• Food delivery

• Bar

• Coffee shop

• Individually-wrapped food options

• 5 Restaurant(s)

Health Services

• Temperature check for guests and staff

• First aid kit available

• Access to health care professionals

Security

• CCTV security in common areas

• Safety chain and/or latch on doors available

• 24-hour security

Languages spoken

• Japanese

• English

Room Amenities

• Ironing amenities

• Fire extinguishers

• Room towels provided

• Bathtub

• Safety deposit box

• Kitchenware

• Cleaning products available

• Smoke alarms

• Air conditioning

• Room service

• Hair dryer

• Room service available

• Refrigerator

Services and Conveniences

• Cashless payment available

• Designated smoking area

• Laundry services

• Concierge services

• Hair/beauty salon

• Daily housekeeping

• Luggage storage & lockers

• Invoices

• Currency exchange service

• Spa services

Business facilities

• Meeting/banquet facilities

General

• Heating in public area

• Air conditioning in public area

• Elevator

• Non-smoking rooms available

• 24-hour front desk

• Non-smoking property

Transportation

• On-site parking

Media & Technology

• Free Wi-Fi

Fitness Activities

• Fitness center

Security

• CCTV security in common areas

• Safety chain and/or latch on doors available

• 24-hour security

The modern air-conditioned rooms feature large windows with views of Shinjuku. Each is fitted with free high-speed wireless internet and WiFi access, a satellite flat-screen TV, a spacious work desk and a mini-bar. The private bathrooms feature a bathtub with overhead shower.

ROOM FACILITIES

• Accessible by lift
• Adapter
• Air conditioning
• Alarm clock
• Bath or Shower
• Bathrobe(s)
• Bidet
• Body soap
• Carpeting
• City view
• Closet
• Clothes rack
• Coffee/tea machine
• Complimentary drinking water
• Conditioner
• Crib(s)
• Desk
• Electric kettle
• Feather pillow(s)
• Flat-screen TV
• Free Wifi
• Hair dryer
• Heating
• Hot tub
• In-room safe box
• Individual air conditioning
• Iron and ironing board
• Key card access
• Laptop safe
• Linens
• Media player
• Mini bar
• Phone
• Private bathroom
• Radio
• Refrigerator
• Room with view
• Satellite/cable channels
• Seating area
• Shower cap
• Slippers
• Smoke alarm
• Socket near the bed
• TV
• Toilet
• Toilet paper
• Toiletries
• Towels
• Trash cans
• Upper floors accessible by elevator
• Window
• Yukata

Additional policy

For any special needs, such as bed type requests or smoking preference, please contact Hyatt Customer Service at plhelp@hyatt.com or call toll free at 866-674-8149.

Refund and Cancellation Policy

Remember, your hotel reservation is non-refundable, non-transferable and non-changeable.